Live Chat Upgrade

[Guest HairyPlateEater]

For those that pop into live chat every now and then ....

 

The 3rd party software vendor has today upgraded the software that this site uses for it's live chat feature.

 

In order to get the live chat running in your browser following this upgrade, you will need to have the latest version of Java downloaded and installed on your PC.

 

You can easily do this by visiting www.java.com and clicking the orange and white "Download Now" button at the top of the page, then following the on screen instructions. It takes no more than 5 minutes to upgrade your version of Java, and you wont be able to use the live chat function if you don't have the latest version installed.

 

Any problems, give me a shout and I should be able to help you out.

 

Paul

[Guest VR6!]

Are we allowed in now? has mattjr said it's OK? :unsure:

[NikpV]

I've just tried to get in seemed to work fine without doing anything :unsure:

[Guest HairyPlateEater]

I've just tried to get in seemed to work fine without doing anything :unsure:

 

You probably had the latest version of the Java virtual machine installed already then

[Guest VR6!]

Same here! funny how the 'upgraded' version looks cheap and nasty! :unsure: mind you the way this site is run upgrades usually mean the loss of something else!

[NikpV]

Are we allowed in now? has mattjr said it's OK? :unsure:

 

 

ooo I'm a bad boy I went in without checking its was alright - 100 lines I think :angry: :(

[teresa]

im getting error message even though i have latest java

[NikpV]

im getting error message even though i have latest java

what error message ??

[teresa]

An error has occured communicating with the server. Please reload the applet and try again.

 

 

:unsure: thats what im getting got latest java as well :angry:

[Guest gooner52]

thts technical for the system is rubbish :unsure:

[teresa]

whats the use of upgrading if ya cant get in :unsure: :angry:

[Guest HairyPlateEater]

what browser and operating system are you using Teresa?

[teresa]

ie 6 xp pro

[Guest HairyPlateEater]

try clearing the cache and cookies from your browser and then close all browser windows, reopen one and try and access chat again.

[teresa]

still cant get on

[Guest HairyPlateEater]

try disabling firewall software for a short while and trying again.

[anadin]

i got in no probs :unsure:

[teresa]

aint you all lucky :angry: ive deleted cookies allowed cookies stopped me firewall done everything next thing is throw me pc outta window

[Guest VR6!]

ain't you all lucky :angry: I've deleted cookies allowed cookies stopped me firewall done everything next thing is throw me pc outta window

 

 

according to the front page your in chat?

[teresa]

hahaha vr6 wish i was all im getting is the error message

 

 

mmmm i see what u mean but i aint all i get is the message and then blank screen

[Guest VR6!]

hahaha vr6 wish i was all im getting is the error message

 

 

mmmm i see what u mean but i aint all i get is the message and then blank screen

 

have you tried using the link on the site to update to the very latest version?

[Smilge]

I'm in with no problems ...running xp pro, IE7 and Norton Internet Security suite 2006.... Norton set up firewall rules automatically. Cant see why others aren't getting on unless they've got windows firewall switched on

[Guest VR6!]

I'm in with no problems ...running xp pro, IE7 and Norton Internet Security suite 2006.... Norton set up firewall rules automatically. Cant see why others aren't getting on unless they've got windows firewall switched on

 

Running windows firewall, Avast AV, XP media and IE7 here and having no problem! just junked Norton as it was peeing me off and playing havoc with my wireless network and file sharing :angry:

[Smilge]

I'm in with no problems ...running xp pro, IE7 and Norton Internet Security suite 2006.... Norton set up firewall rules automatically. Cant see why others aren't getting on unless they've got windows firewall switched on

 

Running windows firewall, Avast AV, XP media and IE7 here and having no problem! just junked Norton as it was peeing me off and playing havoc with my wireless network and file sharing :angry:

 

No probs with wireless router or file sharing with Norton .... Did you have MAC address filtering switched on? Hairy's the man to speak to regards to any Network probloads

[Guest VR6!]

I'm in with no problems ...running xp pro, IE7 and Norton Internet Security suite 2006.... Norton set up firewall rules automatically. Cant see why others aren't getting on unless they've got windows firewall switched on

 

Running windows firewall, Avast AV, XP media and IE7 here and having no problem! just junked Norton as it was peeing me off and playing havoc with my wireless network and file sharing :angry:

 

No probs with wireless router or file sharing with Norton .... Did you have MAC address filtering switched on? Hairy's the man to speak to regards to any Network problems

 

every thing was set up as per the instruction books and then we fiddled with the setting in an attempt to get it working! I went as far as getting an IT man in to sort it out! three hours later he gave up and suggested that it was Norton that was causing the problems!

Nortons gone, settings back to original settings and all up and running :)